We will process all approved refunds within 24 to 48 hours of receipt of the returned item. We will refund to the same account of the purchase for the full amount of the original purchase (minus shipping fees + restocking fee if applicable). You should receive the refund 5-7 business days after processing. If you don’t receive the refund or have any questions concerning the return or exchange policies please feel free to contact us at support@nextart.com or at 1-866-777 0ART (or 1-866-777 0278).